[Bug]: Not able to log in after installation

[MikaelKW]

Where is the problem occurring?

I encountered the problem while using the application (Frontend)

What browsers are you seeing the problem on?

Firefox, Chrome, Brave

Current behaviour

After installation (following this guide: https://docs.planka.cloud/docs/installation/manual_installation/debian_ubuntu) of Planka on a Ubuntu Server VM, i'm not able to login using the default admin username, og default admin password that i have provided in the .env file. I get the following error message: Invalid credentials

Desired behaviour

To be able to login with the credentials that i've provided in the .env file

DEFAULT_ADMIN_EMAIL
DEFAULT_ADMIN_PASSWORD
DEFAULT_ADMIN_NAME
DEFAULT_ADMIN_USERNAME

Steps to reproduce

1. Install Ubuntu Server 24.04.
2. Follow this guide: https://docs.planka.cloud/docs/installation/manual_installation/debian_ubuntu, but change DEFAULT_ADMIN_EMAIL, DEFAULT_ADMIN_PASSWORD, DEFAULT_ADMIN_NAME and DEFAULT_ADMIN_USERNAME to something else then demo
3. Try to login on the web interface

Other information

I consider myself pretty good with Windows, but i don't have that confidence when it comes to Linux. Please be patient with me if there's some things i don't understand. 😅

[MikaelKW]

Here's the .env file with credentials removed , and hastags removed (side question, can i still add hashtags to comments on github without them looking like this?: https://docs.github.com/en/get-started/writing-on-github/getting-started-with-writing-and-formatting-on-github/basic-writing-and-formatting-syntax)

Required

BASE_URL=http://192.168.150.9:1337
DATABASE_URL=postgresql://planka:[custom]@localhost/planka
SECRET_KEY=[custom]

Optional

LOG_FILE=

TRUST_PROXY=0
TOKEN_EXPIRES_IN=365 # In days

related: knex/knex#2354
As knex does not pass query parameters from the connection string we
have to use environment variables in order to pass the desired values, e.g.
PGSSLMODE=

Configure knex to accept SSL certificates
KNEX_REJECT_UNAUTHORIZED_SSL_CERTIFICATE=false

DEFAULT_ADMIN_EMAIL=[custom] # Do not remove if you want to prevent this user from being edited/deleted
DEFAULT_ADMIN_PASSWORD=[custom]
DEFAULT_ADMIN_NAME=[custom]
DEFAULT_ADMIN_USERNAME=[custom]

SHOW_DETAILED_AUTH_ERRORS=false # Set to true to show more detailed authentication error messages. It should not be enabled without a rate limiter for security reasons.
ALLOW_ALL_TO_CREATE_PROJECTS=true

S3_ENDPOINT=
S3_REGION=
S3_ACCESS_KEY_ID=
S3_SECRET_ACCESS_KEY=
S3_BUCKET=
S3_FORCE_PATH_STYLE=true

OIDC_ISSUER=
OIDC_CLIENT_ID=
OIDC_CLIENT_SECRET=
OIDC_ID_TOKEN_SIGNED_RESPONSE_ALG=
OIDC_USERINFO_SIGNED_RESPONSE_ALG=
OIDC_SCOPES=openid email profile

[meltyshev]

Hi! Is there any output in the console when you try to run npm run db:init?

You can also check if the user was created by running psql [DATABASE_URL] -c 'SELECT * FROM user_account;'.
This will help us determine whether the issue is with account creation or the login process.

Side question, can i still add hashtags to comments on github without them looking like this?

I usually wrap everything related to code or variables in a code block: https://docs.github.com/en/get-started/writing-on-github/working-with-advanced-formatting/creating-and-highlighting-code-blocks.

[MikaelKW]

Hi! Is there any output in the console when you try to run npm run db:init?

You can also check if the user was created by running psql [DATABASE_URL] -c 'SELECT * FROM user_account;'. This will help us determine whether the issue is with account creation or the login process.

Side question, can i still add hashtags to comments on github without them looking like this?

I usually wrap everything related to code or variables in a code block: https://docs.github.com/en/get-started/writing-on-github/working-with-advanced-formatting/creating-and-highlighting-code-blocks.

When i run "npm run db:init && npm start --prod" i get the following output:

> db:init
> node db/init.js

> start
> nodemon

[nodemon] 3.1.7
[nodemon] to restart at any time, enter `rs`
[nodemon] watching path(s): *.*
[nodemon] watching extensions: js,mjs,cjs,json
[nodemon] starting `node app.js`

And when i run "npm run db:init", i only get the following:

> db:init
> node db/init.js

I've tried running the Postgre command but only getting this output:

-bash: !@localhost/planka: event not found

Probably something that i've not done correct

[meltyshev]

Ah, please try putting the [DATABASE_URL] in quotes like this: psql "[DATABASE_URL]" -c "SELECT * FROM user_account;".

[MikaelKW]

Hmm... Seems like i still get the same output:

[meltyshev]

My bad, it should be in single quotes 🙈

psql '[DATABASE_URL]' -c 'SELECT * FROM user_account;'

Btw, the second variant is correct, no [] needed.

[MikaelKW]

Got it!

[meltyshev]

It seems that, for some reason, Planka isn't recognizing your environment variables. It's difficult to say exactly what the problem might be, but here are a few things to check:

• Ensure the environment variable file is named exactly .env. Try running cat .env to confirm that it outputs the expected content.
• The DEFAULT_ADMIN_* variables may still be commented out. Make sure they do NOT have a # at the beginning of each line.

If everything appears correct, you can try creating an initial user by specifying these variables before running the init command:

DEFAULT_ADMIN_EMAIL='demo@demo.demo' DEFAULT_ADMIN_PASSWORD='demo' DEFAULT_ADMIN_NAME='Demo Demo' DEFAULT_ADMIN_USERNAME='demo' npm run db:init

[MikaelKW]

Would this be the correct config for .env?:

## Required

BASE_URL=http://192.168.150.9:1337
DATABASE_URL=postgresql://planka:[Custom]@localhost/planka
SECRET_KEY=[Custom]

## Optional

# LOG_FILE=

# TRUST_PROXY=0
# TOKEN_EXPIRES_IN=365 # In days

# related: https://github.com/knex/knex/issues/2354
# As knex does not pass query parameters from the connection string we
# have to use environment variables in order to pass the desired values, e.g.
# PGSSLMODE=<value>

# Configure knex to accept SSL certificates
# KNEX_REJECT_UNAUTHORIZED_SSL_CERTIFICATE=false

  DEFAULT_ADMIN_EMAIL=[Custom] # Do not remove if you want to prevent this user from being edited/deleted
  DEFAULT_ADMIN_PASSWORD=[Custom]
  DEFAULT_ADMIN_NAME=[Custom]
  DEFAULT_ADMIN_USERNAME=[Custom]

# SHOW_DETAILED_AUTH_ERRORS=false # Set to true to show more detailed authentication error messages. It should not be enabled without a rate limiter for security reasons.
# ALLOW_ALL_TO_CREATE_PROJECTS=true

# S3_ENDPOINT=
# S3_REGION=
# S3_ACCESS_KEY_ID=
# S3_SECRET_ACCESS_KEY=
# S3_BUCKET=
# S3_FORCE_PATH_STYLE=true

# OIDC_ISSUER=
# OIDC_CLIENT_ID=
# OIDC_CLIENT_SECRET=
# OIDC_ID_TOKEN_SIGNED_RESPONSE_ALG=
# OIDC_USERINFO_SIGNED_RESPONSE_ALG=
# OIDC_SCOPES=openid email profile

[meltyshev]

Yep, but it's better to remove the spaces before DEFAULT_ADMIN_* variables, though it shouldn't affect anything.

...
# Configure knex to accept SSL certificates
# KNEX_REJECT_UNAUTHORIZED_SSL_CERTIFICATE=false

DEFAULT_ADMIN_EMAIL=[Custom] # Do not remove if you want to prevent this user from being edited/deleted
DEFAULT_ADMIN_PASSWORD=[Custom]
DEFAULT_ADMIN_NAME=[Custom]
DEFAULT_ADMIN_USERNAME=[Custom]

# SHOW_DETAILED_AUTH_ERRORS=false # Set to true to show more detailed authentication error messages. It should not be enabled without a rate limiter for security reasons.
# ALLOW_ALL_TO_CREATE_PROJECTS=true
...

[MikaelKW]

Thanks for your help so far. I'll test this later today or tomorrow. 😃