[Help]: Missing Clients

[GraemeDBlue]

Controller Version

v5.15

Describe Your Issue or Question

So I recently setup the Omada controller for a home network (using this docker project), to manage a TPLink ER605 v2.0. The controller however is only ever seeing @ 40 clients , when I know there are @ 70 in the clients list on the ER605 before I switched it to use the controller. I see many reports of this on Omade forum, but these were from 2022 and then no follow up to whether this was resolved. I know this is not technically this applications issue, but wondered if there was some advice anyone could offer? Note I did set the Controller up on my laptop initially then used that config to migrate to a new instance running on an Linux Mint box.

Expected Behavior

all clients should show up

Steps to Reproduce

look in Devices -> clients to see all knows cleints

How You're Launching the Container

docker compose up -d

Container Logs

none

MongoDB Logs

none

Additional Context

All running on Ubuntu or Mint devices

[mbentley]

Hmm, I can't say I've seen any problems like this where it would only show a certain number of clients. I have 52 clients on my site and they all show up. Just to make sure we are talking about the same place, are you looking when you open a site and then navigate to Clients? Does it show that for the number of clients and then when browsing the table of clients, does it have them all there?

Are they wireless or wired clients? I only have access points myself so all of mine are wireless.

[GraemeDBlue]

Hi, sonyes is the open site, and clients below the devices link on the left. And no it only gives me 4 pages to paginate, so it's only the 41 ( I have not actually counted but that is the total given) but that is set to 10 per page.

I also am unable to search for know IP or MAC addresses.

Most of them do appear in the known clients, but even those that are 100% online smooth not show their ip addresses in the known clients, if they do not show in the Clients list. Feels like a database caching issue, as I've looked directly in the mongodb and see some records that are incomplete, which might be these missing Client records

[GraemeDBlue]

Oh and they are all detected as wired clients as my WiFi APs are not TP link devices